OFSTED investigates complaints schools make about the reliability of its inspections or reports. It does not publish the complaints. It does not allow outside scrutiny of its internal complaints procedures or its response to complaints.
This section seeks to raise awareness about complaints levelled by schools about OFSTED's procedures and practices. It lends weight to the teaching profession's pervasive view of OFSTED's inadequacies, incompetence and failures.
The majority of schools do not trust OFSTED's integrity or competence. Many schools believe that OFSTED downgrades assessments of schools that make complaints. Accordingly, we have changed the names and details in the complaints listed below to protect the identity of schools and staff from OFSTED's perceived vindictiveness.
In 2018, OFSTED rated Fullterton House and Wilsic Hall, two children's care homes in Doncaster, as "good". In 2022, it admitted having received a significant number of complaints of sexualisation and other abuse of children dating back as far as 2015. OFSTED's subsequent inspection confirmed widespread abuse at the schools that had been rampant and undetected during their 2018 inspection.
An OFSTED inspector required a school to stop teaching history after 1239. He gave no reasons for the requirement other than to say "we do not teach children to learn what they want to learn". OFSTED rejected the school's complaint on the grounds that the inspector's notes did not support the complaint.
Several witnesses have confirmed the comment that OFSTED has denied.
An OFSTED inspector provided feedback to a school that attendance procedures were inadequate. The school told the inspector of a procedure s/he had not been aware of. The inspector accepted the comments with no check that the comments were valid. The OFSTED report made no reference to any concerns about the attendance procedures.
A stressed OFSTED inspector confided in the school that s/he had inadequate time to carry out their inspection. S/he said to both the Head and the Deputy Head about the scope of their work that "this is impossible - there is far too much to do". During the inspection summary, the inspector criticised aspects of the school's procedures. The school provided evidence demonstrating that the criticism was invalid. The inspector disregarded the evidence and incorporated the incorrect understanding in both the report and school rating.
The school complained to OFSTED. The complaint was rejected despite the inspector having confirmed to the school that s/he ran out of time to carry out the inspection properly.